These terms of use (the “Terms of Use”) apply to your use of the Ålö web servicetool.quicke.nu, and a software application, downloadable free of charge by login on servicetool.quicke.nu and to be used only with Ålö’s hardware interface, and any related services provided by Ålö Aktiebolag (“Ålö”), Reg. No. 556081-0482, a company duly incorporated and organised under the laws of Sweden, having its registered address at Brännland 300, SE-901 37 Umeå, Sweden. By accessing and/or continue to use the Service Tool, you confirm that you have read and agree to be bound by the Terms of Use.
1.1 Ålö provides a tool to external importers, distributors and/or resellers of Ålö products (collectively referred to as “Dealers”) for the purpose of them providing efficient service to its customers, such as maintenance, troubleshooting, configuration, updating and repair of hardware and software components in Ålö’s products. The tool consists of a hardware interface developed by Ålö and purchased from Ålö or its authorised importers (“the Interface”), and a downloadable application (“the Application”). The Application is accessed through registration of account(s) for appointed user(s) connected to Dealer (“User”) by providing their first name, surname and e-mail address, as well as registration of a Dealer account providing relevant company name, registration number, customer number (if existing) and address followed by login on web servicetool.quicke.nu and Ålö’s provision of activation code to User e-mail. The Application only functions with the Interface accessed through said accounts and login (collectively “the Service Tool”).
1.2 By accepting these Terms of Use, Ålö grants to you a non-exclusive, non-transferable, non-sub licensable, and limited right to access, download the Application including updates and use the Service Tool, provided that the use of the Service Tool at all times is in accordance with these Terms of Use.
1.3 The license to use the Application is limited to use as part of the Service Tool.
1.4 You may only use the Service Tool for the purpose as being a User. You must not copy (save as permitted by these terms of use), modify, republish, sell, rent, sub-license, exploit for commercial purposes or redistribute material from our web or the Service Tool. Ålö reserves the right to restrict access to areas of our web or the Service Tool and you must not circumvent or bypass, or attempt to circumvent or bypass, any such access restriction measures. Any use in violation of Ålö’s intellectual property rights or this license may be subject to prosecution and damages.
1.5 You acknowledge that you are fully responsible for the internet connection and/or mobile charges that you may incur when using the Service Tool. Please consult your carrier, mobile operator, etc. for further information.
1.6 While Ålö gives you access and a permission to use the Service Tool in accordance with these Terms, you acknowledge that you are fully responsible for obtaining the relevant training/education, permits or other authorisations needed in order to carry out work in accordance with what is being presented to you in the Service Tool.
2.1 When you register an account on the web, you become a User of the Service Tool. Only a physical person (as opposed to a legal entity) may register as a User.
2.2 To use the features and functions of the Service Tool, a User must be connected to a Dealer. A Dealer is a legal entity which may only be registered by a User, having authority to act on behalf of the Dealer (the “Authorised Technician”).
By registering a Dealer, the Authorised Technician, 1) guarantees that he or she has such authority and 2) on behalf of the Dealer grants Ålö a non-exclusive and irrevocable license to use Service Tool Generated Content as described under 3.2 below. Upon registering a Dealer, the Authorised Technician also needs to provide the name and address of the Dealer and contact details for Ålö to reach the Authorised Technician (or other contact person at the Dealer, for whom the Authorised Technician has obtained consent to register contact details) in matters regarding the Dealer and/or the Service Tool.
3.1 Ålö holds the qualities of respect for others and originality of creation in high regard. All personal data collected and generated by use of the Service Tool will be processed in accordance with the Ålö Service Tool Privacy Policy, servicetool.quicke.nu.
3.2 When using the Service Tool you will be able to perform maintenance and repair services, of hardware and software components in Ålö products, including but not limited to updating software, configurations and troubleshooting. You may elect to send, upload, communicate, transmit, or otherwise make available content such as type of work performed, time consumed, location, equipment or tools used and other information (“Service Tool Generated Content”) in relation to performing the services. The Service Tool may also be connected to the Ålö Q-Companion service for communication with and for retrieving information and data from said service. Any such communication or retrieved information and/or data constitute part of Service Tool Generated Content.
All Service Tool Generated Content relating to Dealer is owned by the relevant Dealer irrespective of which User provided the Service Tool Generated Content. Ålö is, according to license granted by Dealer according to 2.2 above, granted the right to use Service Tool Generated Content for providing and managing the Service Tool, statistic purposes and for development of the Service Tool and Ålö products on a pseudonymised and/or anonymized basis.
3.3 When you use or interact with the Service Tool or other Users of the Service Tool you may elect to send, upload, communicate, transmit, or otherwise make available content such as comments, feedback, documents, proposals and suggestions for improvement of the Service Tool and Ålö products (“User Generated Content”). For sake of clarity all User Generated Content is owned by Ålö.
3.4 Ålö appreciates that Users provides User Generated Content. By sending us User Generated Content you agree that:
3.5 Ålö appreciates the opportunity to be notified of any objectionable or unauthorised use of User Generated Content, and Users, rights holders and licensees are invited to inform Ålö of any potential violations by sending a message using the feedback function in the Service Tool or by sending an e-mail to Ålö at stfeedback@quicke.nu.
3.6 Ålö hereby reserves the right in its absolute discretion to remove any User Generated Content from the Service, but is not required to do so. Ålö does not actively review User Generated Content and is therefore not responsible for any third party content or User Generated Content provided by you or information contained therein, made available or otherwise used in connection with the Service, and is not responsible for the deletion or loss of any User Generated Content.
3.7 In the event that the User Generated Content you send, upload, communicate, transmit or otherwise make available gives rise to any intellectual or industrial property right (such as copyright or patent rights), you thereby grant to Ålö an unlimited, non-exclusive, irrevocable, worldwide, perpetual, royalty-free, fully sub licensable and fully transferrable right to use, copy, reproduce, protect, change, modify, translate, transfer, make publicly available and/or perform such User Generated Content. To the fullest extent permitted under applicable law, you waive your moral right to and/or in the User Generated Content. By submitting User Generated Content you acknowledge that this right is granted to Ålö and as a consequence you agree to not submit any User Generated Content to Ålö where such rights cannot be granted to Ålö. You further agree that Ålö is under no obligation of confidentiality, express or implied, with respect to the User Generated Content and that Ålö may have something similar to the User Generated Content already under consideration or in development. You acknowledge and agree that Ålö may share User Generated Content with Ålö’s partners and/or companies that Ålö cooperates with.
4.1 Certain rules must be complied with in order to maintain the integrity of the Service Tool and to promote the user experience. You may only use the Service Tool if:
5.1 All data and all material which has been provided on, or to which reference is made in the Service Tool including, but not limited to, technical information, guides, brochures and manuals, shall only be viewed as public and general information. Ålö does not provide any warranty or other assurance concerning the content of the information or its correctness in general. Accordingly, Ålö does not assume any responsibility, either expressly or impliedly, for the information or the data which has been provided and nor does it assume any responsibility for the completeness, correctness, reliability, accuracy or appropriateness thereof for any specific purpose.
5.2 Ålö does not assume any responsibility, either expressly or impliedly, for any malfunction or damage that the use of the Service Tool may create or cause on any Ålö product or other property.
5.3. Ålö does not assume any responsibility, either expressly or impliedly, for any damage or malfunction created or caused by non-functioning computer or other equipment necessary for the use of the Service Tool.
5.4 A User of the Service Tool is thus not entitled to pursue any claim for remedies against Ålö including claims for compensation for economic or other loss as a consequence of any defects or alleged defects in the function or data which is provided in the Service Tool, and thus any reliance upon the Service Tool or its contents occurs at the User’s own risk.
5.5 Under no circumstances shall Ålö, including its partners, affiliates, contractors, other providers, officers, directors, employees and agents, be liable for any loss (including, but not limited to any indirect or consequential loss or damage, loss of data such as but not limited to Service Tool Generated Content or use, loss of or damage to equipment or property, economic loss or damage and any loss of profit, interest, revenue, anticipated savings or business) arising from any User’s or third party’s subsequent use or misuse of the Service Tool.
5.6 You agree to indemnify and hold Ålö, its partners, affiliates, contractors, officers, directors, employees and agents harmless from and against any and all claims, losses, liabilities, expenses and damages related to your breach of these Terms of Use.
5.5 Nothing in these Terms of Use excludes or limits Ålö’s liability for death or personal injury arising from Ålö’s negligence, or Ålö’s fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
6.1 You agree that the Service Tool is used at your own risk. Unless otherwise stated in these Terms of Use, the Service Tool is provided “as is” and Ålö disclaims, to the maximum extent permitted by law, any and all warranties, whether express or implied, relating to the Service Tool, including but not limited to, accuracy, reliability, non-infringement or uninterrupted operation or access.
7.1 Ålö may change the Service Tool at any time, such as by adding or removing features or discontinuing the Service Tool. In addition, Ålö is entitled to modify these Terms of Use at any time. Ålö will notify you of any major modifications to the Terms of Use by e-mail in advance, but you are advised to regularly review the latest version which you can receive by sending Ålö a message using the feedback function in the Service or by sending an e-mail to Ålö at stfeedback@quicke.nu. If you do not wish to accept such Terms of Use you can terminate your account. Any continued use by you of the Service Tool following notification of modified Terms of Use shall constitute acceptance by you of such Terms of Use.
8.1 The Service Tool may include links to third party services and/or third party services may be made available to you via the Service Tool. These services are subject to respective third party terms and conditions. You are advised to read third party terms carefully as they constitute an agreement between you and the third party.
9.1 All copyright, trademarks and other intellectual property rights relating to the Ålö web, the Application and the Service Tool are owned by Ålö or its licensors and all the copyright and other intellectual property rights in our website and the material on our website are reserved.
10.1 You may terminate your User account and use of the Service Tool at any time. Upon such terminations, Ålö undertakes to remove all personal information pertaining to User from the Service Tool. You agree that Ålö may store certain Content for, inter alia, operational purposes. In case this would involve personal data, Ålö may only store such data that has been made anonymous.
10.2 Ålö may in its sole discretion terminate your User account and use of the Service Tool if you breach these Terms of Use. Ålö may also cancel unconfirmed accounts or accounts that have been inactive for a long time. You acknowledge that Ålö is providing the Service Tool until further notice and that Ålö may, in its sole discretion, decide to discontinue providing the Service Tool at any time.
10.3 You hereby acknowledge that if either Ålö or you terminate your account, all Service Tool Generated Content and User Generated Content will be made inaccessible to you. For sake of clarity, Ålö has no means to reconstruct data once the account is terminated.
10.4 You hereby acknowledge and agree that as soon as you start using the Service Tool you waive any statutory cancellation rights that you might otherwise have had.
11.1 Ålö is entitled to assign any of its rights and obligations under these Terms of Use without restriction.
12.1 These Terms of Use represents the entire agreement between you and Ålö relating to use of the Service Tool, and replaces any earlier agreements and understandings pertaining to the Service Tool between you and Ålö.
12.2 If any provision of these Terms of Use is held to be invalid, void or for any reason unenforceable, such provision shall be adjusted and shall not affect the validity and enforceability of the remaining provisions.
13.1 These Terms of Use shall be governed by and construed in accordance with the laws of Sweden. Both parties agree that the courts of Sweden shall have non-exclusive jurisdiction to settle any dispute, controversy or claim arising out of, or in connection with, this Agreement, or the breach, termination or invalidity of the Agreement.
14.1 You may contact Ålö regarding these Terms of Use or related questions as follows: